Hellometer

Founded by Alexander Popper in 2020

Track service times at restaurants using computer vision cameras

Cost

Paid

Rating

★ Mixed Reviews

Time to value

Quick Setup (< 1 hour)

You can use Hellometer to track service times at your quick-service restaurant through computer vision cameras. It measures wait times for both drive-thru and dining room customers, providing detailed analytics on guest experiences. The system replaces traditional vehicle loops with camera-based monitoring that tracks customers from arrival to departure. Restaurant managers can access real-time data to identify bottlenecks and improve service speed, with the goal of reducing wait times and increasing customer satisfaction.

What Hellometer does

Install cameras at drive-thru and dining room locationsSet up service time benchmarks for different meal periodsMonitor real-time wait times across all locationsGenerate daily and weekly service performance reportsAnalyze customer flow patterns and peak service timesReview security footage for loss prevention purposesTrain staff using service time data and performance metricsCompare service metrics before and after operational changesCamera-based drive-thru timer without vehicle loopsDining room service time tracking from door to seatReal-time guest experience monitoringHD security camera system with loss prevention featuresMulti-location access from anywhereAI-powered service analyticsComplete guest journey tracking from arrival to departureRevenue impact calculation based on service time improvements