Help Scout - Customer Service and Support Tool
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Help Scout
Free Trial, PaidCustomer Service and Support
A tool for managing customer support efficiently.
Founded by: Nick Francis
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You can use Help Scout to streamline your customer support services with ease. It is designed for customer service teams to manage all email, chat, and phone queries from a single platform. Notable features include shared inboxes for team collaboration and saved replies for quick responses. Practical use cases include handling support tickets, managing customer interactions, and maintaining customer satisfaction.
Integrations
Who is it for?
Customer Support Specialist, Customer Experience Manager, CRM Specialist, Account Executive, Customer Service and Support, Customer Communication
Tasks it helps with
Manage support tickets
Track customer interactions
Provide consistent customer support
Collaborate with team members on customer issues
Respond quickly with saved replies
Overall Web Sentiment
People love itTime to value
Quick Setup (< 1 hour)
Reviews
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