Heymarket - Customer Service and Support Tool

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You can use Heymarket for managing customer service communications through SMS. One of its standout features is the ability to create shared inboxes for teams to collaborate on messages. Practical use cases include quickly responding to customer inquiries, sending personalized messages, and keeping all customer communications organized in one place. It’s especially useful for teams looking to improve response times and build better relationships with customers through efficient text communications.
Integrations
Who is it for?
Customer Support Specialist, Customer Experience Manager, Sales Manager, Account Executive
Tasks it helps with
Manage customer communications
Create shared SMS inboxes
Collaborate on messages
Send personalized text messages
Organize customer service texts
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