Jivo Chat

A tool for communicating with your customers in real-time.

You can use JivoChat to handle customer interactions from your website, social media, messengers, and phone calls all in one place. It allows you to chat with visitors in real-time, integrate with platforms like WhatsApp and Facebook, and even automate responses using AI agents. This helps you respond quickly to customer inquiries and keep all communications organized.

Integrations

Facebook, Instagram, Telegram, Apple Business

Use Cases

Respond to customer inquiries from your website in real-time

Manage messages from WhatsApp and Facebook in one place

Set up automated responses for common questions

Monitor website visitors and initiate chats proactively

Collaborate with team members on customer chats

Analyze chat history to improve customer service

Standout Features

Integrates with WhatsApp, Facebook, and other platforms

Offers AI agents for automated responses

Provides proactive chat invitations to engage visitors

Includes visitor monitoring to see who is on your site

Supports mobile chat for on-the-go communication

Allows team collaboration within the chat interface

Tasks it helps with

Install a live chat widget on your website

Connect your WhatsApp Business account to JivoChat

Set up automated chat responses using AI agents

Monitor real-time visitor activity on your site

Invite team members to collaborate on customer chats

Customize the chat widget's appearance and behavior

Who is it for?

Customer Support Specialist, Sales Manager, Business Development Manager, Digital Marketing Specialist, E-commerce Manager, Social Media Manager, Content Strategist, Product Manager, Account Executive, Community Manager

Overall Web Sentiment

Mixed Reviews

Time to value

Quick Setup (< 1 hour)

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