Lance

Founded by Caleb Chan

An AI agent that manages guest communications and hotel operations.

Cost

Demo

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Lance to handle guest interactions across calls and messages, understand their needs, and take immediate action. It integrates with your existing hotel systems to modify reservations, coordinate services, and complete tasks without human intervention.

What Lance does

Answer guest inquiries via phone and messageUpdate guest reservations in the systemSchedule housekeeping and maintenance servicesBook dining and spa appointments for guestsProvide directions and local recommendationsProcess guest check-ins and check-outsHandle billing inquiries and process paymentsSend automated reminders and confirmations to guestsAnswers guest calls and messages in real-timeIntegrates with existing hotel systemsModifies reservations without human interventionCoordinates guest services automaticallyExecutes tasks end-to-endReduces front desk call volume