LiveAgent - Customer Service and Support Tool

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LiveAgent

LiveAgent helps you provide excellent customer service with ease.

Founded by: Viktor Zemanin 2011
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You can use LiveAgent for managing customer interactions efficiently across multiple channels with its all-in-one customer care solution. It offers a robust ticketing system that consolidates communications from different platforms, making it easier for you to organize and respond swiftly. The tool also includes an AI Answer Assistant, which suggests responses to improve response accuracy. Other standout features include a live chat for real-time engagement and a call center for personalized service, which can greatly enhance your customer satisfaction and resolution rates.

Integrations

Whatsappnew, Prestashop, Magento

Who is it for?

Customer Support Specialist, Sales Manager, Project Manager, CRM Specialist, Digital Product Manager, Marketing Automation Specialist

Tasks it helps with

Managing customer inquiries
Ticketing system management
Live chat support
Call center operations
Social media support
Knowledge base management

Overall Web Sentiment

People love it

Time to value

Immediate
Reviews

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