PolyAI - Customer Service and Support Tool

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Helps businesses manage customer interactions with AI.

Founded by: Nikola Mrkšić in 2017
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You can use PolyAI for enhancing customer service through AI-powered voice assistants. This tool is designed to handle customer inquiries, providing fast and accurate responses, thereby improving customer satisfaction. Practical use cases include call centers, helpline services, and customer support roles where immediate and reliable communication is crucial. A standout feature is its natural language processing ability, which ensures seamless and human-like interactions.

Integrations

CRM systems, Help desk software, Communication platforms

Who is it for?

Customer Support Specialist, Call Center Manager, Customer Experience Manager, Helpline Supervisor

Tasks it helps with

Manage customer interactions
Automate call center operations
Enhance customer support

Overall Web Sentiment

People love it

Time to value

Quick Setup (< 1 hour)

Product Demo

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