Totango - Customer Relationship Management (CRM) Tool

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Helps businesses manage and improve customer success.

Founded by: Guy Nirpazin 2010
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You can use Totango for effectively managing and enhancing your customer success processes. It allows you to analyze customer data, track customer health, and create customized success plays to ensure your customers are satisfied and engaged. Standout features include automatic alerts on customer health and robust data integration capabilities. Practical use cases include onboarding new users seamlessly and increasing customer retention by proactively addressing issues.

Integrations

Gainsight, Microsoft Dynamics 365

Who is it for?

Customer Success Manager, Sales Manager, Account Executive, Business Development Manager, Customer Experience Manager

Tasks it helps with

Managing customer success
Tracking customer health
Analyzing customer data
Creating success plays
Proactive issue resolution

Overall Web Sentiment

People love it

Time to value

Quick Setup (< 1 hour)

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