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Boom - Customer Feedback and Survey Tool

Boom

Boom

Founded by Juan Casian

Understand why users leave. Bring them back. Our AI conducts personalized conversations via WhatsApp that uncover insights and recover lost customers.

Cost

Free

Rating

People love it

Time to value

Quick Setup (< 1 hour)

You can use Boom to conduct AI-powered user research through personalized conversations on WhatsApp. The tool automatically reaches out to your users, asks follow-up questions, and uncovers insights about why customers leave, what they think about features, and how to win them back. It provides sentiment analysis, topic extraction, and actionable insights from hundreds of conversations simultaneously, supporting over 50 languages and delivering results in 48-72 hours without requiring any technical setup.

What Boom does

Create research campaigns with specific goals and questionsUpload user lists via CSV filesConfigure AI to conduct conversations as your brandMonitor conversation progress and response ratesReview extracted insights including sentiment and topicsIdentify key quotes and themes from user responsesTrigger win-back conversations for recoverable usersExport research findings and actionable recommendationsConducts personalized conversations via WhatsApp automaticallySupports 50+ languages with automatic translationDelivers insights within 48-72 hoursAchieves 3x higher response rates than email surveysExtracts sentiment and topics from conversations automaticallyIdentifies users who might return and triggers win-back conversationsRequires no coding or technical integrationsHandles adaptive follow-up questions based on user responses

Pricing breakdown

PlanPrice10 seats / yr
Free$0

Annual estimates assume continuous billing at the listed list price. Volume discounts typical above 50 seats.

Tutorials & Demos

Frequently asked

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Boom, user research, WhatsApp conversations, churn analysis, customer feedback, AI interviews, sentiment analysis, customer insights, user retention, NPS follow-up, feature feedback, conversion research, onboarding drop-off, customer recovery