UserTesting - User Experience and Customer Feedback Tool

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Helps users gather customer feedback for better experiences.

Founded by: in 2007
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You can use UserTesting for gathering real human insights quickly and efficiently to improve your products and customer experiences. Whether you're a UX designer, a marketer, or part of a digital product team, it offers solutions tailored to your needs. One standout feature is its ability to help you observe real people interacting with your product, giving vivid, first-person insights. This can be vital for validating designs, optimizing marketing campaigns, or ensuring customer engagement.

Who is it for?

UX Designer, UI Designer, Product Manager, Digital Marketing Specialist, Customer Experience Manager

Tasks it helps with

Collect customer feedback
Validate product concepts
Enhance digital experiences
Analyze user interactions
Benchmark performance

Overall Web Sentiment

People love it

Time to value

Moderate Setup (1-3 hours)
Reviews