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CERO - Customer Communication Tool

CERO

CERO

Founded 2017

En Cero ayudamos a clínicas y hospitales a tener más pacientes atendidos y menos citas perdidas. Nos aseguramos de que los pacientes lleguen a sus citas a tiempo y preparados para recibir su atención.

Cost

Demo

Rating

People love it

Time to value

Moderate Setup (1-3 hours)

You can use CERO to automatically confirm patient appointments, handle cancellations, and manage rescheduling for medical clinics and hospitals. The system sends WhatsApp messages to patients in natural language, processes their responses including emojis and colloquial text, and manages waiting lists when cancellations occur. It integrates with existing clinic management systems and handles over 1 million appointments monthly across 250+ healthcare centers in Chile and Colombia.

What CERO does

Send WhatsApp appointment confirmation messagesProcess patient responses and update appointment statusAutomatically reschedule cancelled appointmentsManage clinic waiting lists and fill open slotsGenerate appointment reminder messages with location detailsTrack appointment confirmation rates and patient responsesIntegrate with existing clinic scheduling systemsHandle bulk appointment confirmations for multiple patientsSends appointment confirmations via WhatsApp in natural languageProcesses patient responses with emojis and casual textAutomatically manages waiting lists when appointments cancelUses proper titles like Dr./Dra. based on genderProvides appointment location with map linksHandles appointment rescheduling automaticallyIntegrates with existing clinic management systemsProcesses over 1 million appointments monthly

Tutorials & Demos

Frequently asked

CRM systems, Medical practice management software

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CERO, patient appointment confirmation, medical clinic communication, healthcare scheduling, WhatsApp automation, appointment reminders, cancellation management, waiting list automation, clinic management, patient communication, healthcare operations, appointment scheduling, medical center automation, patient engagement, healthcare technology