XMReality - Customer Service and Support Tool

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XMReality

Provides remote visual support to enhance collaboration.

Founded by: Jörgen Remmelgin 2007
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You can use XMReality for offering remote, real-time visual support. Designed for industries needing assistance without being physically present, the tool allows experts to guide users through technical issues using video and digital overlays, which can enhance communication and problem-solving. Use it when your team requires guidance in machinery repairs or troubleshooting technical equipment from a distance. Additionally, the ability to point out and annotate on a shared screen sets XMReality apart from typical communication solutions.

Integrations

Microsoft Teams

Who is it for?

Technical Support Specialist, Field Service Technician, IT Support Specialist, Operations Manager, Customer Support Specialist

Tasks it helps with

Remote visual support
Troubleshooting
Real-time collaboration
Technical assistance

Overall Web Sentiment

People love it

Time to value

Quick Setup (< 1 hour)
Reviews

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