XMReality - Customer Service and Support Tool
Provides remote visual support to enhance collaboration.
You can use XMReality for offering remote, real-time visual support. Designed for industries needing assistance without being physically present, the tool allows experts to guide users through technical issues using video and digital overlays, which can enhance communication and problem-solving. Use it when your team requires guidance in machinery repairs or troubleshooting technical equipment from a distance. Additionally, the ability to point out and annotate on a shared screen sets XMReality apart from typical communication solutions.
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Who is it for?
Technical Support Specialist, Field Service Technician, IT Support Specialist, Operations Manager, Customer Support Specialist
Tasks it helps with
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