Customer Service and Support · Founded by Puneet Mehta

Netomi AI

Build AI agents to handle customer service across all channels

Cost

Demo

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Netomi to create and deploy AI agents that handle customer service interactions across voice, chat, email, SMS, and social media. It provides a complete management system to build, test, monitor, and improve AI agents without requiring a machine learning team. The AI agents understand customer context, follow your brand policies, and integrate with your existing CRM and ticketing systems. It's designed for enterprise-scale customer support operations.

What Netomi AI does

Create AI agents that understand natural language customer requestsTest AI agent responses in sandbox environments before deploymentMonitor AI agent performance across all customer service channelsSet up automated escalation rules for complex customer issuesConfigure AI agents to follow specific company policies and proceduresDeploy AI agents to voice, chat, email and social media platformsTrack customer satisfaction scores for AI-handled interactionsGenerate reports on AI agent efficiency and customer resolution ratesHandles billions of customer interactions simultaneouslyMaintains complete brand voice consistency across channelsProvides real-time AI agent monitoring and optimizationOffers full audit trails for compliance requirementsIntegrates with existing tech stack without replacementUnderstands customer context and interaction historyWorks across voice, chat, email, SMS and social mediaIncludes built-in governance and security controls